Privacy Policy
Last updated: May 12, 2026
1. Introduction
Welcome to AIWAUTO, a product operated by IPIXL DIGITAL SOLUTIONS PRIVATE LIMITED. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our WhatsApp Business automation platform at aiwauto.ipixl.in.
By accessing or using AIWAUTO, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Full name and email address during account registration
- Business name and contact details for WhatsApp API configuration
- Billing information (processed securely through third-party payment providers)
2.2 Usage Data
- Log data including IP address, browser type, device information
- Campaign analytics such as message delivery status and engagement metrics
- Interaction data with our platform features
2.3 WhatsApp Data
- Messages sent and received through the WhatsApp Business API
- Contact information of your WhatsApp recipients
- Template message content and media attachments
3. How We Use Your Information
- To provide, operate, and maintain the AIWAUTO platform
- To process and deliver your WhatsApp campaigns and automations
- To send you service-related notifications and updates
- To improve our services through analytics
- To provide customer support
- To comply with legal obligations
4. Data Storage & Security
We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest. Your data is stored on secure cloud infrastructure.
5. Third-Party Services
- Meta Platforms (WhatsApp Business API) — for message delivery
- Cloud hosting providers — for infrastructure
- Payment processors — for billing management
We do not sell your personal data to any third party.
6. Cookies
AIWAUTO uses essential cookies to maintain your session and authentication status. You can manage cookie preferences through your browser settings.
7. Your Rights
- Access — Request a copy of your personal data
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your data
- Portability — Request data transfer
- Objection — Object to processing
Contact us at contact@ipixl.in to exercise your rights.
8. Data Retention
We retain your data for as long as your account is active. Campaign data is retained for 90 days after completion, then automatically purged.
9. Changes to This Policy
We may update this Privacy Policy from time to time and will notify you by posting the updated policy with a revised date.